Green America Tree & Landscaping

Fernando Rosales and his team were exceptional. I had a few other companies come over, but none of them genuinely attempted to sell or listened to my needs. Fernando, however, took the time to understand my requirements and collaborated with me to bring my project to life. On the day the crew arrived, Jose, the project manager, ensured that everything met my expectations. Everything went flawlessly. I am thoroughly satisfied with the final result and have even become a regular customer on their maintenance schedule. My point is that Fernando genuinely listened to his customers, and as a result, I achieved my desired outcome for my yard project with Green America. Moreover, I have become a loyal customer.

Fernando Rosales was the best! It all started with a leak in our front yard that turned out to be our water main. We found Green America and they responded quickly, professionally and actually went above and beyond for us. Fernando helped me pick out bushes and rock colors for our front yard and our backyard is now even more beautiful. Their prices are very fair and they even offered payment plans if needed so we were able to get the work done. The photos attached are before then afters. We will be using Green America for our landscaping and irrigation in the future and would recommend them to everyone!

Green America Tree Co just recently completed work on my yard. In the front yard I supplied a picture of what I wanted. We had a large series of steps made of flagstone pavers. It had curb appeal but they were falling apart. So we wanted to remove the flagstone and update it with concrete steps lined with dark grey pavers and expand our patio area with a border of pavers as well. Saul took measurements and I showed him a picture of what I was wanting. I also sent him that same picture as well as pictures of additional areas I wanted them to work on. Saul very specifically told me that it would be easier and better not to use pavers but use another process using a concrete form or something to create a very similar look. I thought that was perfect. The customer service started of great. He assured me he could work within our budget. They sent a quote. Work was supposed to start May 28th. They were even able to start earlier and finished quickly. We were so happy with that except as they were wrapping up, I asked what about the trim along the steps and patio. I thought it was an additional step they would perform later as the cement dried. He claims we were only supposed to get brushed concrete. I thought it was all brushed concrete, just two-toned to give us the look we wanted I was so disappointed because I very specifically told Saul we did not want just plain steps. I was insistant he find a way to rectify it. He would not acknowledge any error on his part nor come up with an alternative. He mentioned that the contract states brushed concrete. I feel like the company did a bait and switch. Reading the contract, I did not catch that this detail was omitted as I was assuming both it would all be brushed concrete with a change in color to create the look of a trimmed edge. In re-reading the contract, the work for the front yard is entitled front yard paver installation, yet I have no pavers in the front and no look of pavers or teim in the front. Saul came by to discuss the issue and spoke to my family member. Still no resolution or acknowledgement was made of the error. I was planning to have the company do regular monthly maintenance which now I would refuse because my conscience won't allow it based on the lack of a resolution. My family member contacted Maria at the office and was referred to speak back to Saul. I contacted Saul yesterday and today asking for some type of resolution and I am getting no response. Not even an acknowledgement. Outside of the issue steps and patio not being lined. The work was done efficiently, workers were polite, and job completed quickly. Photos are what I had, what I wanted, and what I got. Update: They emailed me a bill for the look I asked for originally. An additional $1500. I emailed back that basically, that was unacceptable. Update: Saul reached out to me very apologetic and eager to reach a solution. I really appreciated his efforts. He had his team update the front yard work adding the pavers like we originally wanted and added some pavers to my back yard as a good will gesture. The last three photos show the updates. We are very happy. His team works great, they are quick and clean up after they are done. We plan to work with them more in the future. Upgraded to 5 stars. Getting lots of curb appeal compliments since the work has been completed. Thanks to Saul, Maria, and the landscape crew.

Want to give a big THANK YOU to the entire team at Green America! Our yard is finally complete thanks to everyone involved. From start to finish everything went smoothly. Saul promptly came out see our vision and how we wanted the yard to look. Shortly after we received our quote which was incredibly competitive and reasonable. Sebastian drew up a very nice diagram for us to submit for HOA approval. The customer representatives were very helpful each and every time I called. The boys then got to work and completed the entire work in a day and a half! We could not be more satisfied with the work that was done. Our yard looks great and came out just how we wanted it to look. Again a huge THANK you to the entire team!

Saul came out and we went over everything that I wanted in my front yard. A couple of days later the guys working on the yard did a excellent job. Everything that I imagined it to be. Including the estimate. I am so happy with the end results. I would recommend this company a 100%.