4 Wheel Parts

4 wheel parts store- Compton..what can I say..?? This is a toy store for adults. Always awesome to come in and drool over all the new parts and accessories..just wish I had the time and money to get everything my heart desires..not only do they provide excellent customer service, but the quality of parts and the all around knowledge is top notch. They also have a price matching policy, which is great and shows they are in the business and will smash on the competition. They are my first choice for all things off road..today I picked up some energy suspension tie rod end boots..prior to this purchase, I've gotten my pro comp wheels, Smitty built roof rack, and various other things for my square body suburban. All were the lowest prices I could find, due to budget restrictions and availability. They never cease to amaze me.

This 4wp Compton location, and specifically management at this 4WP, went positively out of their way to help a customer that wasn't even originally theirs. I would strongly recommend you pay close attention to the way operations are run and how they treat the consumer at your local 4wp branch before investing in them. Clearly this location, cares a great deal about their standards and customer service. 4wp Corporate and the branch I initially worked through turned their back when I filed for warranty claim one small item of a $4k purchase order. When I submitted honest reviews on products and poor customer service 4wp corporate deleted and disabled comments on their social accounts. That should be noted, to illustrate that all franchises may reflect different practices. And for that I would absolutely trust this branch location with my family or friends vehicle. They truly illustrated strong morals and ethics, and should be the model that the brand adheres to.

I accidently bought the wrong Warn cradle for my winch on 5/8/23. They shipped it super quick, albeit without any shipping notifications. When my winch showed up on 5/18/23 I noticed the error. So I on 5/18/23 I submitted a customer service claim to return the product & on 5/19/23 I received a confirmation email that they received my request & are reviewing it. They have never reached out to me again. I've spent countless hours on hold & have never been able to actually speak to a customer service representative. There seems to be no way to actually talk with a customer service representative & if you send another email they don't respond. I do not recommend this company!

Ordered ball joints from them just after the first of the year and after two weeks of crickets, I tried emailing them with no response. So I called multiple times only to wait on hold for over an hour with 20 some odd callers still ahead. They took my money right away when I placed the order and after over 3 weeks I had to dispute the charges with my cc company to get it back. I submitted a review, similar to this post, on their website only to be sent an email right away stating my review was “moderated” and would not be posted. Funny how they can respond to that so quickly but can’t send a simple follow up email on where your parts are. Don’t do business with these clowns. Buy your parts literally anywhere else but here.

Tried to order a custom bumper for my truck. It’s been two months and I still haven’t received it. Three weeks in, I called customer service wondering where my bumper was. They said the order was canceled! Figuring that it was a mistake, I placed the order again. After much deliberation, and several weeks later, a giant box finally came on a semi truck. It was… the wrong part. Now I cannot get a hold of customer service to arrange an exchange. This is the worst customer service experience that I’ve had in a long time.